The last thing that every homeowner wishes to experience is to have their air conditioner break down during the hot summer days. The best resort is to bring in a professional repairman. However, just because you need instant fix for your AC does not mean that you just cherry-pick a company from the internet. Here’s how to locate a trusted HVAC repair service provider.
Asking for recommendations and referrals from someone you know is a smart way to begin your hunt for the right air conditioning repair company. Perhaps, someone from the family or one of your friends has already hired an HVAC technician who they can refer to you for your repair needs.
Check with the BBB.
Better Business Bureau (BBB) has a great listing of HVAC companies, along with esteemed customer reviews as well as complaints. If you have gained good leads from asking for referrals, then you can check with your local BBB if your prospective company is a good choice to work on your air conditioner.
Ask for their professional credentials.
For a rule of thumb, a legit and trustworthy HVAC company is insured, licensed and bonded. If the company can show you a copy of these professional documents, then it’s a good sign. On the other hand, if you notice that the company seems to shy away from showing these papers, it is better to look for another service provider.
Know what other customers have to say about them.
To further verify if the company is a competent service provider that can guarantee you quality work, you can request references from the contractor. Ideally, a decent HVAC company would be delighted to provide potential customers a copy of their previous clients that you can contact for reference. Alternatively, you can also check out trusted review websites online.
Beware of scams.
Unluckily, every industry, including HVAC, has a share of con artists. This is one of the reasons why you need to look for a professional contractor beforehand. This way, in case emergency needs for repair arise, you have a readily available company to call on. Keep an eye on signs of scams such as service charge that is too good to be true, hard selling, and insisting you of replacement.
Pick out a company with a dependable HVAC maintenance service program.
One of the most important elements of owning an air conditioner is maintenance. When looking for a professional service for your home comfort systems, it’s also a smart idea to ask about their maintenance program. Usually, annual HVAC maintenance includes regular checkup and annual tune-up to keep your air conditioner and furnace in great shape.
Your experience with an HVAC contractor, either for installation, repair, or replacement, should not be a scary story. You just have to know what to find in a contractor, and keep an eye on what you think is suspicious and mischievous. Start doing your homework to find a reliable partner in maintaining your home comfort systems.